Welcome Test Takers in California - Northern Region
Below you'll discover essential information and links to assist you with the next steps toward your Nurse Aide certification.
Steps to Register for the NNAAP Nurse Aide Exam
1
Total Nurse Aide Training Program
Student must complete the state-approved nurse assistant training program.
If you did not complete a state-approved training, you may still sign up under a different eligibility route as noted in the Candidate Handbook.
2
Review Candidate Handbook
Your Candidate Handbook is your handy guide to respond to all the concerns you have about submitting an application, scheduling, taking an exam, getting score outcomes, and much more.
Northern CA Handbook
3
Create Your CNA365 Account
Create an account with our online CNA365 system to register for screening by clicking the "Sign Up" link on the login page. You will need to submit an application for screening in order to sign up for examinations.
We extremely recommend that you read the Registration Quick Reference Guide with in-depth instructions on how to register online for your exam BEFORE you start the registration process.
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Online Exams
Take your composed or oral exam easily from home or work through Credentia online proctoring!
A live proctor will monitor you through the webcam on your workstation to offer a safe and secure exam experience.
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Did you formerly test through the Northern Regional Testing Center?
Attention Candidates who have actually previously evaluated under the NRTC!
If you have actually formerly checked the National Nurse Aide Assessment Exam through the Northern Regional Testing Center (NRTC), when you create a CNA365 account, all of the information from your previous NNAAP exams will carry over to your Credentia CNA365 account.
Click here to get to the login screen and after that click the "Sign Up" link on the login page to input your information.
Northern California Examination and Scheduling Services
Create or Log into your CNA365 account to:
Modification your current address and phone number.
Submit Correction Form to update your name, date of birth, or social security number before your scheduled exam.
Get and send an Examination Testing Application.
Examine Testing Application status.
Find test sites and accessibility.
Schedule, reschedule or cancel an examination.
View exam information such as examination type, scheduled time, date, and area.
View ball game report.
Send and review a Grievance application for completed examination.
Submit an excused absence application.
Contact Customer Service when:
Problem happens when producing a CNA365 Account.
Did not receive an activation link.
Problem occurs when applying a designated coupon code.
Checking Application Issue.
Gotten a mistake message when scheduling an examination.
Rating report is not viewable in CNA365 after 24 hours from your exam.
Call 888-204-6249
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California of Public Heath (CDPH).
Contact the California of Public Health (CDPH) to:.
Obtain information regarding requirements for initial licensing.
Change your current address or name after testing (please submit a Demographic application in CNA365 to reflect the changes also).
Acquire information concerning reciprocity (these applications are not processed through CNA365).
Acquire information relating to restoring an existing certification (these applications are not processed through CNA365).
Get extra computer registry information and assistance. If you've passed both exams and submitted all required documentation on the CDPH Healthcare Document Upload Portal and it's been over 30 days, please contact CDPH at [email protected] and include your name, DOB, mailing address, last 4 digits of your SSN, and specify the dates in which you passed your exams with Credentia.
Contact Information:.
( 916) 327-2445.
Monday-- Friday 8:00 a.m.-- 5:00 p.m.
Website: www.cdph.ca.gov.
Confirm CNA/HHA License.
CDPH Equivalency Process.
Request Name/Address Change and/or Duplicate for CNA/HHA/CHT Certificate (0929 ).
Verification of Current Nurse Assistant Certification CNA Renewal at CAnorth (931 form).
CDPH Reciprocity Process.
Certification Application (283-B form).
Recertification Application (283-C form).
CDPH Healthcare Document Upload Portal.
Please continue to check the All facilities letters for updates. Suspension of Specified Regulatory Requirements for Nurse Assistant Training Programs (NATPs): Please check out AFL-20-40.
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